Product Quality Engineer

Westminster, MD
Full Time
Engineering and Operations
Experienced

JOB DESCRIPTION:

About Us

Integrity Auto Group, operating as IAG Performance and IAG Off-Road, is a leading manufacturer in the automotive performance and off-road industries. Known for our cutting-edge engineering, exceptional customer service, and industry-leading products, we take pride in upholding the highest standards of quality. Join our team and contribute to our mission of innovation, excellence, and customer satisfaction.

Job Summary

As a Product Quality Engineer (PQE), you will play a key role in ensuring that all IAG products meet the highest quality standards and exceed customer expectations. This position involves hands-on testing, troubleshooting, and continuous improvement to maintain our reputation for excellence. You will work closely with cross-functional teams to enhance quality processes, resolve issues, and implement improvements across the product lifecycle. This role has an imminent growth path to Quality Management.

Responsibilities:

Product Testing and Quality Assurance

  • Develop and execute quality assurance protocols and testing methods for automotive products.
  • Conduct inspections of materials, production processes, and finished goods to ensure compliance with quality standards.

Root Cause Analysis and Corrective Actions

  • Investigate product quality issues, determine root causes, and implement corrective and preventive actions (CAPA).
  • Document and report quality findings and resolutions.

Continuous Improvement

  • Support quality improvement initiatives, leveraging methodologies like Six Sigma and Lean to enhance product quality and production efficiency.
  • Analyze warranty data and customer feedback to drive improvements.

Compliance and Documentation

  • Maintain accurate quality control documentation, including inspection reports and non-conformance logs.
  • Ensure compliance with industry standards such as ISO 9001.

Supplier and Customer Support

  • Collaborate with suppliers to address quality issues and ensure incoming materials meet standards.
  • Investigate and resolve customer complaints related to product quality.

Collaboration and Training

  • Work with engineering, production, and customer service teams to integrate quality into every phase of the product lifecycle.
  • Provide training to team members on quality standards and best practices.

Qualifications

  • Bachelor’s degree in Mechanical, Industrial, or Quality Engineering (or related field).
  • 3+ years of experience in a quality engineering role, preferably in the automotive or manufacturing industry.
  • Proficiency in quality management systems and standards preferred (ISO 9001, APQP, etc.).
  • Experience with root cause analysis, problem-solving methodologies (Six Sigma, 8D), and CAPA implementation.
  • Strong analytical, communication, and teamwork skills.
  • Familiarity with statistical process control (SPC) and quality data analysis.
  • Must be a U.S. Citizen or Permanent Resident. No visa sponsorship or transfers will be considered for this position.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Relocation assistance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift

Work Location: In person

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